Tech Support

Self help tech support site for teachers, students, and parents.

Troubleshooting PDF Link

How To Set Up And Use Copier Codes In Ventura

This video will help you set up your copier codes in the new ventura update.  

How To Update To iOS 16

Follow these instructions to install iOS 16.

How To Set Up And Use Copier Codes

(MacOS Ventura)

The menu to print in MacOS Ventura looks a little different.  Here is a quick video to see how to print with the new settings.  

Fix For Silent Alarms While Airplaying

If you are having issues with your alarms not playing from your iPad, then follow these steps to adjust a few settings!

How to set up a copier on a Windows machine.  

This video and/or PDF will walk you though the process of setting up a copier on a Windows machine. 

PDF Instructions

How To Turn Off Private Address

You have to turn off private address in your Wifi settings inorder to utilize Wifi in iOS 14

PDF Instructions

Use SSPR To Change Your District Password

Follow these steps to change your district level password.   SSPR Site

PDF Instructions


Use SSPR To Update Your Profile

Follow these steps to change your district profile information.   SSPR Site

PDF Instructions

Use SSPR For a Forgotten Password

Use the SSPR site if you have forgotten your district password.   SSPR Site

PDF Instructions

How To Add A COPIER From Self Service

Steps that walk you through how to add a COPIER, from self service,  to your Mac Book. 

Critical WiFi Setting For iPad OS 14

Once iPad OS 14 is installed on your iPad, this wifi setting MUST be adjust.  

PDF Instructions

What to do BEFORE You Fix the Apple Verification Loop

Before you sign out and back into iCloud, it is important to save all important files from iCloud to your iPad.

Turn Off Pop-Up Blocker In SAFARI

This will walk you through how to turn off the pop-up blocker in the iPad Safari app.

How To Add A PRINTER  From Self Service

Steps that walk you through how to add a PRINTER, from self service,  to your Mac Book. 

How To Upload Teacher Videos To YouTube

This video walks you through how to use YouTube to upload videos and share via link. Video starts with the computer section, the iPad section starts at 5:08.

Quick Tip-How To Upload Teacher Videos to YouTube

This video QUICKLY walks you through how to use YouTube to upload videos and share via link. 

PDF Instructions

Pack up your iPads for the summer

How to get your class set of iPads ready for the summer

Turn Off Pop-Up Blocker In CHROME

This will walk you through how to turn off the pop-up blocker in the iPad Chrome app.

How to update iPadOS, Apps and quick troubleshooting


Imitate Internet Explorer in Safari

If a website requires IE, you don't need to download it!  You can imitate IE inside of Safari

Fixing Airplay Issues

Quick tip on helping fix some common airplay issues


Sign into iCloud on your Mac 

Steps on how to sign into iCloud on your managed MacBook

Airplay Just Audio In The Classroom

This walks you through a way to airplay just audio to your Apple TV

Reset Student Passwords From The iPad

Reset student passwords with Apple Classroom

Add A Math Keyboard

Add a complete mathematics keyboard to an iPad

Username With Apostrophes

Help students who have apostrophes in their names log into websites and apps

Organize Google Drive

A few tips and tricks to help you organize your Google Drive

Reset Student Passwords From The Web

How to reset a student’s iPad password

Submit Your Apple Badges

Once you have finished your Apple badges, this will walk you through how to submit them in Eduphoria